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Section

eKeeper CRM Knowledge Base



Section

Adding a Lender to the System and a Case


This guide will...

..walk you through the creation of a new Lender/Provider and how to add them to an application. 


Info
titleQuick Navigation...

Dashboard > Address Book > Lenders/Providers > New Lender


-eKeeper CRM Dashboard




How to Add a Lender to the System

From the Dashboard of eKeeper, click the Address Book button and select Lenders/Providers.


-Address Book button

You will be on a page that displays a list of Lenders/Providers. You can filter and search through this list. 

To add a new Lender, click on the New Lender button. 

This will bring you to the Edit Lender/Provider page, where you can enter the relevant details. Here is a brief rundown of the different panels on this screen.

  • Lender Details - Basic details of the Lender
  • Contact Details - Further contact information of the Lender and a place to add notes
  • Applies to Products - Select which products you wish for the Lender to be applicable against. 
  • Leadtimes - Define the leadtimes for each stage
  • Commission Details - Enter relevant commission details. 

    Info

    If you are taking advantage of eKeeper's commission functionality and are adding a new lender, ensure you add a Leadtime of at least 0 days.


Once When you are happy with the information on your new Lender, click the Save Lender button at the bottom of the screen. 


-Edit Lender/Provider page


To remove the Lender/Provider from the system, simply click the red Delete button at the bottom of the page. 






-Address Book Page for Lenders/Providers


Info

If you are taking advantage of eKeeper's commission functionality and are adding a new lender, ensure you add a Leadtime of at least 0 days.




How to add a Lender to an Application