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This section contains information that an interviewer might employ and query users on in conversation during a user feedback session.

Query subjects

  • Accuracy

  • Effectiveness

  • Usefulness

  • Ease of use

  • Navigation

  • Learnability

  • Efficiency

  • Appeal

  • Credibility 

  • Appearance

  • Loyalty

  • Engagement

  • Intuitiveness

  • Satisfaction

  • Effort

  • No labels