The Cashflows integration allows you to take/request payments for fees.
This feature is only available for fees that are due from customers. (i.e. you cannot request payments for fees due from a lender/provider)
Taking Card Payments in the CRM
To take payment for a fee, click the “Take Payment” link in the actions column of the table on the commissions panel.
This will take you to the payment page, where you can enter the customer’s card details.
Security
The card capture fields are embedded in the CRM but hosted by Cashflows, who take care of all of the processing and security.
Once the payment has been requested, the page will then automatically update and show an alert to inform the you that the payment has succeeded, failed, or is still processing.
In addition to this, once the request for the payment has been processed by Cashflows, a notification will be generated.
Commission
If the fee has participants set to receive commission, the commission due dates will be automatically set based on the lead time configuration for the participant.
Status Update
If the fee is on a protection product, the product will not automatically change to a status of paid, and so this will need to be done manually if it is applicable.
Sending Payment Links in Emails
Receipts in the CRM & in the Cashflows Portal
When a payment is successfully taken for a fee, the receipt of the fee is automatically updated, and the cashflows reference is kept in the reference field.
You can use this reference to search for the transaction in the cashflows portal should you need to.
