Awaiting Feedback Stage

Owned by Jamie Broom
Last updated: Oct 20, 2020
1 min read

Our process strongly relies on the issue going back to you for review before closing and sometimes before refering to the technical team, This means that your issue will only be closed once you are happy your issue or query is resolved. When we put a comment onto your ticket it will move it into the “Awaiting Feedback Stage” to await a response from you regarding the issue.