Ticket Workflow

Owned by Jamie Broom
Last updated: Oct 20, 2020 by Roly Birkwood
1 min read

When submitting a ticket with the service desk it will always go through the same process, we have included a transitional diagram below that shows the flow of our processes so that you can see how your ticket will be progressed through the service desk. If at any point you have a query regarding our process please do not hesitate to contact us.