Webinars

Owned by Stephen Tinnion
Last updated: Jun 06, 2024
6 min read

finova offers free to attend webinars to provide assistance to our users on the finova CRM system

These webinars cover a variety of topics ran by our expert in house trainers

Below you can sign up to future webinars as well watch a webinar that has already taken place - simply click the webinar link that interests you and enter your Name and Email address (don’t worry you are not signing up to anything by providing us with this information)

 

Register Here

Upcoming Webinars Schedule

Here’s the current schedule of upcoming training webinars, click to register now. If the topic you’re looking for isn’t here, browse by subject below. We’re regularly scheduling live webinars with Q&A, check back here again for more.

 

We’d love to hear your feedback on these training webinars:

Ask a Question or Suggest a Topic for us to Cover.

 

Most Recent Webinar Recordings

Help Your Customers Secure Their Family & Property's Future - Finova CRM & Sail Wills Partnership

Wednesday 11th October, 2023 11:00 AM GMT

Join Us To Find out how you can easily incorporate this important step into your customer’s property journey:

We will discuss the benefits, and walk-through how you can register for your own exclusive Sail Wills Online Will Writing referral link which you can seamlessly use in conjunction with Finova CRM’s pre-set email template.

View Recording Here:

https://attendee.gotowebinar.com/recording/3511488729832367790

30 mins + Q&A

Diary Synchronisation - Send the details of your CRM diary entries to your email calendar

Weds, August 16th, 2023 11:00 AM GMT

In this webinar, we will run through step-by-step how you can connect your email address and send the details of your CRM diary entries to your external email calendar (eg. Outlook).

This gives you the ability to save & send diary events and reminders for yourself or any other user on your site, to your CRM & external calendar at the same time.

View Recording Here:

https://attendee.gotowebinar.com/recording/3893925261013727234

30 mins + Q&A

Weds, August 9th, 2023 11:30 AM GMT

Are there fields of information you would like to record on a case which don’t exist by default?

In this webinar, we will run through step-by-step how you can add these to your further details section so you can record the information which you need, and set which products these are assigned to.

 

View Recording Here:

https://attendee.gotowebinar.com/recording/5024929100677626287

15 mins + Q&A

Weds, June 14th, 2023 11:00 AM GMT

In this webinar, we will run through step-by-step how you can rename, add & remove stages in your CRM workflow. We will also look at Simple Tasks, Stage Prerequisites, Stage Driven Emails and Diary Entries.

View Recording Here:

https://attendee.gotowebinar.com/recording/8455632977006634925

30 mins + Q&A

Weds, June 7th, 2023 - 11:00 AM GMT

In this webinar, I will demonstrate how your customers can upload their documents to your customer portal, these documents are stored and organised directly onto their case.

View Recording Here:

https://attendee.gotowebinar.com/recording/3234359020287714647

30 mins + Q&A

Customising Your System

These webinars are a great starting point for a new customer looking for system customisation guidance

System Basics

These webinars will provide you with more information on system use offering some hints and tips as well

Webinars by Subject

Here you can watch a webinar based on the area of the system you’d like find out more about.

These webinars cover a variety of different sections of the eKeeper CRM system providing system setup and usability guidance.

 

Webinar Library

Here is a list organised by date of all webinars, these webinars cover a variety of different sections of the eKeeper CRM system providing system setup and usability guidance

2023

2020-2021