Case Abandoned Reasons

Owned by Michael Ttooulis
Nov 20, 2017
2 min read

eKeeper CRM Knowledge Base



How to create a new Case Abandoned Reason

This page will display a list of Case Abandoned Reasons. Clicking the New Case Abandoned Reason will bring you to the editing page where you can:

  • Sequence Number: Select where in the list the new reason appears 
  • Case Abandoned Reason Description: This is the name and description of the new case abandoned reason
  • Move to Stage on Case Abandoned: You can choose to move the case to a specific stage when this case abandoned reason is selected

-Case Abandoned Reasons

-Edit Case Abandoned Reason