How to manage your licences
Your eKeeper licences are what ensure your user's can log into your eKeeper CRM. If a user does not have an allocated licenses then the user will be prompted with a message stating that they are not logged in.
This Maintain Licences page (right) displays the current active users in your eKeeper CRM. Against each is a checkbox, which determines whether they have a license associated with them. To associate a license to a user simply check the checkbox and then click the update button to confirm.
Not enough licences?
If you do not have enough licences, you can request another via our support team.
Important
All requests for license changes must be in written (email) and must be sent from the registered account holder with us.
Please note that licences are charged per month regardless of whether they are allocated to a user. To find out the cost of additional licences please see your invoice which is itemised, or alternatively contact our accounts team.
