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How would you exploit left hand nav? e.g. tabs with products, bigger sections such as Documents
In product view, what’s most important for you to see at the very top?
What actions do you perform the most often, and you would like to have quick access to them?
Do you think applicants panels should be always visible? For example when you are in a product view, do you still want to see big applicants panels? How often?
In terms of products view - what's more important to identify the product? Product type or product reference (e.g. street name, ref numbers currently)
General questions
What would be the best solution for a situation when you create a case and you don't know what product to assign? Is adding a "New Enquiry" a good solution? Do you use it?
Would “global” notes feature be useful for you?
desktop vs mobile - for creating and managing cases?
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