Answer the following question to the best of your ability as a user of the portal software
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| 1 | Rate your overall satisfaction with the portal |
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| 2 | Please respond to the statement: ‘The portal software made it easy for me to complete the task of 'linking my account and viewing account details’ |
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| 3 | I feel the portal interface responds quickly |
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| 4 | I find the information provided in the portal to be accurate |
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| 5 | The portal does what I need it to do |
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| 6 | The information provided in the portal is useful to me |
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| 7 | I find the portal easy to use |
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| 8 | It is easy to find what I am looking for in the portal |
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| 9 | It didn't take me long to learn how to use the portal software |
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| 10 | It doesn’t take me long to complete my tasks |
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| 11 | I find the design of the portal interface appealing |
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| 12 | I like using the portal |
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| 13 | How likely are you to recommend the portal to a friend (or colleague) |
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