UX Questionnaire - user testing/validation
Answer the following question to the best of your ability as a user of the portal software
Question | Answer |
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1 | Rate your overall satisfaction with the portal | Very Unsatisfied | Somewhat Unsatisfied | Neutral | Somewhat Satisfied | Very Satisfied | |||||||
2 | Please respond to the statement: ‘The portal software made it easy for me to complete the task of 'linking my account and viewing account details’ | Strongly Disagree | |||||||||||
3 | I feel the portal interface responds quickly | ||||||||||||
4 | I find the information provided in the portal to be accurate | ||||||||||||
5 | The portal does what I need it to do | ||||||||||||
6 | The information provided in the portal is useful to me | ||||||||||||
7 | I find the portal easy to use | ||||||||||||
8 | It is easy to find what I am looking for in the portal | ||||||||||||
9 | It didn't take me long to learn how to use the portal software | ||||||||||||
10 | It doesn’t take me long to complete my tasks | ||||||||||||
11 | I find the design of the portal interface appealing | ||||||||||||
12 | I like using the portal | ||||||||||||
13 | How likely are you to recommend the portal to a friend (or colleague) |