As an eKeeper customer When submitting a ticket you have access to our service desk. This is the place to go if you have a question, experience a bug, want to raise a change request etc. From the homepage you can use the search box to search a range of Knowledge base articles, simply begin typing and the service desk will suggest relevant articles. If you cannot find what you are looking for you can submit a ticket, which ls explained further down. 6 options to choose from, these are displayed below. It is important to select an appropriate type when submitting a ticket so that your response is dealt with quickly.
