...
To resolve this issue open the applicant profile(s) on the case, and make sure that ‘Address Line 1’ has been filled out.
...
...
If you are seeing this message shown in the screen shot below when sending over to Toolbox
...
This is most likely due to the fact that you have “None” set to “no” on the Vulnerable section on the front cover of the fact find. But you have still set some of the vulnerabilities to “no” as well. If you have set any of the vulnerabilities then you will need to If you set the “None” question to “no” that means that your client does have vulnerabilites and so you would need to mark any such vulnerabilities as yes.
Once you do that you should not get that error again.