When submitting a ticket you have 6 options to choose from, these are displayed below. It is important to select an appropriate type when submitting a ticket so that your response is dealt with quickly.
Icon | Ticket Type | Description |
|---|---|---|
 | Raise an Issue | The system is not working as you expected |
 | Access Issues | If you are unable to access your eKeeper CRM |
 | Ask for Help | Request information on a particular feature in the system |
 | Make a General Request | If you have a general request regarding your system |
 | Request a New Feature | If you would like to request a quote for a new feature in the system |
 | Give us Feedback | Suggest an improvent to the system or feature |