Recording commissions from a provider

Now that you know how to setup your commissions for your products you can begin to record payments once your products hit a commissionable status. For the mortgage your case must have hit a completion stage and for your other products the status must be set to policy on risk. When your products hit these points in the process the incoming commission receipts will start flagging as due to be received. To find out which payments are due, head to your Home screen and then click commissions (Figure 37).

Figure 37 - Commissions Main menu button


You will be taken to the following page (figure 38) which has a number of options available we will cover each of these in turn, but first we are looking at how to record payments as received from our provider or lender. Click Record Payments From Providers to continue.

Figure 38 - Commissions Main Menu


A menu will appear similar to figure 39, the top two panels allow you to do the following things

  • Due Date Range - filter down to show receipts that are due within a specific date range, year to date, next month, this month or do not specify

  • Other Criteria - contains a drop down box which allows you to filter down and show receipts from a specific provider

Figure 39 - Record Commission Payments Received From providers


Once you have used the filters to find the receipts you wish to record a payment against, enter an amount received, the date you have received the payment and a reference (if applicable) against the receipt you wish to pay off (see figure 40), once you have entered these details click Record Receipts.

Note

"If you have only received part of your payment from the provider/lender, enter the amount you have received and check 'further payment expected', then hit record receipts. eKeeper will then generate an additional receipt for the remainder." 

Figure 40 - Record Payments against receipts


Once you have hit record receipts, ekeeper will provide a summary of the payments that have occurred (figure 41). Note that eKeeper specifies the participant due dates have been updated. Participants have a default lead time which states "how long after the incoming payment is received that they are due their payment" we set this up earlier on against our participants (click here to review that step). To finish click Return To Commission Recording and then click the banner to go back to the commissions main menu.

Figure 41 - Record Commission Results

 


In this section we have covered how to record payments that you have received form your lender or provider.